Ibis Samara
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Rýchle fakty
Registrácia od: | 15:00 |
|---|---|
Odubytovanie pred: | 12:00 |
Spoločenské zvieratá | Dovolené domáce zvieratá |
Vybavenie
Parkovanie
Výťah
Bar
Zasadacie priestory
Viac o hoteli Ibis Samara
Ibis Samara
Convenient AmenitiesExperience the convenience of complimentary wireless internet, a bar/lounge, and buffet breakfasts at ibis Samara.Functional SpacesUtilize the 24-hour business center, express check-in/out, and comfortable guestrooms with flat-screen TVs and work desks for a productive stay.Nearby AttractionsExplore Megacity Mall and Samara State University just steps away from this eco-certified hotel, offering easy access to various cultural and recreational sites.Plan your stay at ibis Samara for a seamless blend of comfort and convenience in the heart of Samara.
Hodnotenia z 
Obchodný cestujúci
Dátum hodnotenia: 20. 8. 2024
Dátum pobytu: 8/2024
For your money, a nice hotel.
Standard ibis, for accommodation on business trip has everything you need, air conditioning. Acceptable room rate. A very comfortable bed. Cleaning every day. Cooler on the floor, cold and hot water. Convenient traffic interchange. Polite staff.
Reakcia hotela
Dátum hodnotenia: 29. 8. 2024
Уважаемый Гость,
Благодарим Вас за отзыв!
Мы очень рады, что Вы отметили оснащение отеля и работу сотрудников.
Ждём Вас снова!
С наилучшими пожеланиями,
Руководитель отдела продаж
Касаткина Ольга
Благодарим Вас за отзыв!
Мы очень рады, что Вы отметили оснащение отеля и работу сотрудников.
Ждём Вас снова!
С наилучшими пожеланиями,
Руководитель отдела продаж
Касаткина Ольга
Samostatne cestujúci
Dátum hodnotenia: 1. 9. 2024
Dátum pobytu: 9/2024
Most unclient-oriented hotel
A hotel with no client orientation
I've never seen that in any hotel. I was at the hotel, calling Yandex Food Quarry. It's like a normal hotel to a room to go up a distance, but ok, whatever. Only when the courier arrived, I wasn't at the hotel yet, I asked to leave it at the reception and arrived for 10 minutes and picked it up. And the front desk said we can't keep the food delivered, claiming they have some responsibility. Just the Stone Age. I've never seen worse customer orientation. Never coming to this hotel again.
I've never seen that in any hotel. I was at the hotel, calling Yandex Food Quarry. It's like a normal hotel to a room to go up a distance, but ok, whatever. Only when the courier arrived, I wasn't at the hotel yet, I asked to leave it at the reception and arrived for 10 minutes and picked it up. And the front desk said we can't keep the food delivered, claiming they have some responsibility. Just the Stone Age. I've never seen worse customer orientation. Never coming to this hotel again.
Reakcia hotela
Dátum hodnotenia: 4. 9. 2024
Уважаемая Карина! Благодарим Вас за выбор отеля Ибис Самара и за Ваш отзыв. Мы приносим Вам свои извинения за то, что предложенный сервис не соответствовал Вашим ожиданиям. Сотрудники службы приема и размещения действовали согласно внутренним правилам отеля, которые главным образом направлены на обеспечение безопасности проживающих гостей.И именно поэтому незарегистрированные в отеле гости не могут подниматься на жилые этажи. Также, служба приема и размещения не оборудована специальным местом хранения пищевых продуктов и не имеет права принимать их от гостей на хранение, так как это противоречит общим правилам пищевой безопасности. Для сотрудников отеля главным приоритетом является обеспечение безопасности проживающих гостей. Надеемся на Ваше понимание. С наилучшими пожеланиями, руководитель отдела продаж Касаткина Ольга.
Samostatne cestujúci
Dátum hodnotenia: 19. 8. 2024
Dátum pobytu: 5/2024
Clean, cozy, polite staff, nearby park, shop, stop
Hey, everybody! I want to review the Ibis Samara Hotel. It was only 24 hours, but the experience is very pleasant.
She lived on the top floor with a beautiful view of the Volga River. Room's clean. The bed is snow white. Everything you need is available. Fully consistent with the claimed three stars.
Special thanks to the smiley reception staff. They moved in quickly, all without delay.
The only thing I can't say about breakfast is I didn't go to it. Next time I live there, I'll be sure to finish the food review too.
In general, I strongly recommend this hotel
She lived on the top floor with a beautiful view of the Volga River. Room's clean. The bed is snow white. Everything you need is available. Fully consistent with the claimed three stars.
Special thanks to the smiley reception staff. They moved in quickly, all without delay.
The only thing I can't say about breakfast is I didn't go to it. Next time I live there, I'll be sure to finish the food review too.
In general, I strongly recommend this hotel
Reakcia hotela
Dátum hodnotenia: 29. 8. 2024
Уважаемая Анна,
Благодарим, что нашли время и оставили отзыв о проживании в Ибис Самара!
Нам очень приятно, что Вы отметили работу сотрудников, чистоту номера, а также прекрасные виды из окна.
Спасибо за рекоммендации, будем рады снова видеть Вас!
С уважением,
Руководитель отдела продаж
Касаткина Ольга
Благодарим, что нашли время и оставили отзыв о проживании в Ибис Самара!
Нам очень приятно, что Вы отметили работу сотрудников, чистоту номера, а также прекрасные виды из окна.
Спасибо за рекоммендации, будем рады снова видеть Вас!
С уважением,
Руководитель отдела продаж
Касаткина Ольга
Cestujúci s rodinou
Dátum hodnotenia: 14. 8. 2024
Dátum pobytu: 8/2024
Weekend in Samara
Small but comfortable rooms, convenient location and delicious breakfasts.
Every floor of the cooler, day and night, has cold water and boiling water.
The staff are young but very charming and trying to help.
I'll definitely come back here next time!
Every floor of the cooler, day and night, has cold water and boiling water.
The staff are young but very charming and trying to help.
I'll definitely come back here next time!
Reakcia hotela
Dátum hodnotenia: 15. 8. 2024
Уважаемый Гость!
Благодарим Вас за такую высокую оценку!
Очень приятно, что Вы отметили комфорт номеров и качество завтраков!
Также спасибо, что оценили работу сотрудников - это наивысшая похвала.
Будем ждать новых встреч с Вами!
С наилучшими пожеланиями,
Руководитель отдела продаж
Касаткина Ольга.
Благодарим Вас за такую высокую оценку!
Очень приятно, что Вы отметили комфорт номеров и качество завтраков!
Также спасибо, что оценили работу сотрудников - это наивысшая похвала.
Будем ждать новых встреч с Вами!
С наилучшими пожеланиями,
Руководитель отдела продаж
Касаткина Ольга.
Cestujúci s rodinou
Dátum hodnotenia: 5. 8. 2024
Dátum pobytu: 8/2024
Would you like to hear a drill for 9,000 rubles a night? Here you go!
When choosing a hotel she called twice, before booking and immediately after when it was still possible to cancel without penalty, she said nothing about the renovation, although she warned that with a small child. Daughter couldn't sleep, went down to the front desk, asked for work to stop, manager sent far and long. Said "we had an ad hanging on the elevator, you were warned" Hello, I'm from out of town (it's a hotel!) how could I see the ad in your elevator???? When I get here, I can't cancel anything, it's all paid for. There's a notice on the front desk that says until 3 p.m., but I'm told it's the old one, drill all we want. Don't like it, we can move it one floor up, but for puncher sounds, you know nothing about it.
The room itself is small, the beds creak, the floor creaks, the door creaks wildest. Nothing normally eaten in hotels is provided, just slippers, towels and soap. No outlet in the mirror. Under the beds, dust, it is understandable, asked to clean the room, cleaned only the bathroom. My towel wiped the floor. Personally, I don't care, I didn't say anything, but for the record. Paul's icy linoleum, I think First-timer I've seen it, usually carpeted after all. The temperature in the room is in two variants: the cold burp pounding teeth and nothing to breathe. Because the thermostat operates at temperatures below +20 or not at all, with which the ventilation is shut off. Which means it gets stuffy and humidity increases. The bathroom hood is one name.
Parking for a surcharge, dental kit too, breakfasts 850p per person (there is something to eat, but their money is not worth it and every day is the same), the surcharge must seem for every sneeze. By the way, there is no way to warm food, in the bar children's food (in the absence of a children's menu) warmed purely out of the kindness of the heart, at all said not allowed. That is, you can't order food in some Yandex shop, only a restaurant with a mediocre menu and horses, here as everywhere else, prices. There is no other catering available on foot, only the restaurant of a nearby hotel. Works, by the way, despite "24/7" until 11.30 p.m., then that's it, sit hungry.
Very far from the centre, at least 20 minutes and 600-700p by taxi (public transport is very poor)
The rank-and-file staff are quite pleasant, and those above wanted to put on guests. Hence the quality of accommodation.
Conclusion: not suitable for tourism and family accommodation. If you need a bed and shower, you can, but the price doesn't match.
The room itself is small, the beds creak, the floor creaks, the door creaks wildest. Nothing normally eaten in hotels is provided, just slippers, towels and soap. No outlet in the mirror. Under the beds, dust, it is understandable, asked to clean the room, cleaned only the bathroom. My towel wiped the floor. Personally, I don't care, I didn't say anything, but for the record. Paul's icy linoleum, I think First-timer I've seen it, usually carpeted after all. The temperature in the room is in two variants: the cold burp pounding teeth and nothing to breathe. Because the thermostat operates at temperatures below +20 or not at all, with which the ventilation is shut off. Which means it gets stuffy and humidity increases. The bathroom hood is one name.
Parking for a surcharge, dental kit too, breakfasts 850p per person (there is something to eat, but their money is not worth it and every day is the same), the surcharge must seem for every sneeze. By the way, there is no way to warm food, in the bar children's food (in the absence of a children's menu) warmed purely out of the kindness of the heart, at all said not allowed. That is, you can't order food in some Yandex shop, only a restaurant with a mediocre menu and horses, here as everywhere else, prices. There is no other catering available on foot, only the restaurant of a nearby hotel. Works, by the way, despite "24/7" until 11.30 p.m., then that's it, sit hungry.
Very far from the centre, at least 20 minutes and 600-700p by taxi (public transport is very poor)
The rank-and-file staff are quite pleasant, and those above wanted to put on guests. Hence the quality of accommodation.
Conclusion: not suitable for tourism and family accommodation. If you need a bed and shower, you can, but the price doesn't match.
Reakcia hotela
Dátum hodnotenia: 13. 8. 2024
Дорогая, Мария! Позвольте принести Вам свои самые искренние извинения за сложившуюся ситуацию в период Вашего проживания в отеле. Мы с Вами обсудили все моменты Вашего проживания по телефону, передали Ваши комментарии всем руководителям служб отеля для того, чтобы подобное более не повторилось. Мария, мы очень надеемся, что Вы вернетесь к нам в отель в будущем и предоставите возможность произвести на Вас приятное впечатление. С наилучшими пожеланиями, Инесса Аношкина, руководитель отдела приема и размещения.
Miesto
Novo Sadovaya Street 160 D/3, Samara, 443011, Rusko|0,88 km od centra mesta
Príchod a odchod
Registrácia od:
15:00
Odubytovanie pred:
12:00
Dobré vedieť
Dovolené domáce zvieratá
According to the Government Decree No. 1853 of 11/18/2020 (clause 18), Minors under the age of 14 are required to check in the hotel with the documents of their parents (adoptive parents, guardians). If the accompanying persons are not legal guardians, they are required to provide the notarized consent form of the legal guardians (one of them) and the birth certificate of the minors. Minors aged 14 or above, in the absence of legal representatives next to them, are required to check in the hotel with his/her identity document and a notarized consent form from the legal guardian (one of them).
A foreign citizen is subject to registration at the place of stay: At the address of the hotel or other organization providing hotel services. To fill out the arrival notification form, a foreign citizen presents to the receiving party a valid identity document and migration card (except for cases when a foreign citizen is released from the obligation to fill out a migration card in accordance with an international agreement of the Russian Federation) and (or) a residence permit or a temporary residence permit (for a foreign citizen permanently or temporarily residing in the Russian Federation). In case of arrival of a foreign citizen to a new place of stay, required to provide their valid identity document and immigration card, and proof of check-in information from the former hotel in Russian Federation. Please note that the hotel might charge a fee for migration services, which needs to be paid on-site. For further details, please contact the hotel directly.
Informácie o pridaní prísteliek vám poskytne priamo hotel.
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