Riad Hermès
+ 69
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Rýchle fakty
Registrácia od: | 14:00 |
|---|---|
Odubytovanie pred: | 0:00 |
Spoločenské zvieratá | Domáce zvieratá sú povolené za príplatok. |
Vybavenie
Wi-Fi
Parkovanie
Klimatizácia
Kyvadlová doprava na letisko
Bazén
Kúpele
Riad Hermès: recenzie
Hodnotenia z 
Cestujúci v skupine
Dátum hodnotenia: 1. 4. 2026
Dátum pobytu: 3/2026
MERCI POUR TOUS
Perfect.
Friendly and friendly staff
They helped us buy dates!!!
Room was clean and nice
Impeccable breakfast and dinner!
The wonderful hammam experience ❤️
Friendly and friendly staff
They helped us buy dates!!!
Room was clean and nice
Impeccable breakfast and dinner!
The wonderful hammam experience ❤️
Reakcia hotela
Dátum hodnotenia: 2. 4. 2026
Grazie Vero per le tue adorabili parole !
Siamo lieti che abbiate apprezzato il vostro soggiorno da noi.
Speriamo di darvi il benvenuto ancora una volta per altri momenti meravigliosi!
Siamo lieti che abbiate apprezzato il vostro soggiorno da noi.
Speriamo di darvi il benvenuto ancora una volta per altri momenti meravigliosi!
Anonymný cestovateľ
Dátum hodnotenia: 22. 8. 2026
Dátum pobytu: 8/2026
A very nice property. Quiet and peaceful. Wonderful top floor sun deck. Plunge pool would benefit from more maintenance.
Cestujúci v skupine
Dátum hodnotenia: 27. 7. 2026
Great experience
Magnificent Riad with a rooftop pool in the center of Marrakech. Everything is perfect: restaurant, breakfasts, massages, excursions. The Riad is located a few minutes' walk from the central square. Staff very attentive. Sublime!
Reakcia hotela
Dátum hodnotenia: 29. 7. 2026
Oh merci Alissa pour ce beau retour ! Enchantés de savoir vous avez pleinement apprécié notre établissement, nos services et notre emplacement central. Vous serez toujours la bienvenue pour une autre expérience d'exception dans notre beau riad à Marrakech avec piscine !
Cestujúci v skupine
Dátum hodnotenia: 24. 7. 2026
Riad Hermes stay
Very soothing Riad with a very good location in the heart of the Medina. We feel perfectly at home there and the meals are a delight. Can't wait to stay there again.
Reakcia hotela
Dátum hodnotenia: 26. 7. 2026
Nous aimons les avis sur le Riad Hermès, surtout lorsqu'ils sont très positifs !
C'est en effet un restaurant dans un riad à Marrakech pas comme les autres.
Espérons en effet vous revoir très vite.
C'est en effet un restaurant dans un riad à Marrakech pas comme les autres.
Espérons en effet vous revoir très vite.
Pár
Dátum hodnotenia: 19. 6. 2026
Dátum pobytu: 6/2026
Very difficult to give a score to
Let me start with what’s great about this riad. The top terrace and pool are just beautiful. Lots of space to sit in sun or shade in comfort. The pool was perfect. Riad spotlessly clean, and staff welcoming.
Not so good: breakfast was tired dry bread, however there was a nice home made yogurt and tiny fruit salad. No black tea available.
On returning back in the evening after dinner, at approximately 10:20 pm we were asked to pay, out of the blue, for our accommodation. That was fine but surprising at that time of night. Why not do this when we first arrived, in the afternoon? What was worse was that we were told it had to be cash as the card machine wasn’t working. Conversations ensued including the staff member talking to a “ manager” on the phone. Eventually the machine that we were told wasn’t working, miraculously was made to work (!!!) and we paid by card.
Poor: Despite several requests by email for information on transfers etc. over the days prior to arrival we received not a single response . Not one. Not even an acknowledgment of our messages.
Our “ superior” room was painted completely in black, including the ceiling. It was like sleeping in a coffin, as it was completely oppressive. Even with all the available lights switched on it was just so dingy, despite the room being clean.
So, there were some nice positives here but the negatives sadly outweighed them
Not so good: breakfast was tired dry bread, however there was a nice home made yogurt and tiny fruit salad. No black tea available.
On returning back in the evening after dinner, at approximately 10:20 pm we were asked to pay, out of the blue, for our accommodation. That was fine but surprising at that time of night. Why not do this when we first arrived, in the afternoon? What was worse was that we were told it had to be cash as the card machine wasn’t working. Conversations ensued including the staff member talking to a “ manager” on the phone. Eventually the machine that we were told wasn’t working, miraculously was made to work (!!!) and we paid by card.
Poor: Despite several requests by email for information on transfers etc. over the days prior to arrival we received not a single response . Not one. Not even an acknowledgment of our messages.
Our “ superior” room was painted completely in black, including the ceiling. It was like sleeping in a coffin, as it was completely oppressive. Even with all the available lights switched on it was just so dingy, despite the room being clean.
So, there were some nice positives here but the negatives sadly outweighed them
Reakcia hotela
Dátum hodnotenia: 21. 6. 2026
Dear,
We’re sorry to hear about your concerns. Your feedback is valuable to us.
We give you the following answer.
We ask our customers to pay 100% of their reservation no later than the day of your arrival. This is indicated on general terms and conditions that you did received.
Credit card payment is obviously possible any time at RIAD HERMES. We apologize for this interruption of service for a few hours.
Breakfast consists exclusively of fresh products prepared by the chef cooker. We will provide more precise control over the quality of the bread.
You have booked a classic room and we had the pleasure of upgrading you to a junior suite, "black diamond", which is the most beautiful room in the hotel. Indeed, the room is decorated with autentics materials dark colored lime. We are really sorry that you did not like the atmosphere of this room.
We apologize again and we hope you will sure have any pleasure another time in Riad Hermès.
The Team.
We’re sorry to hear about your concerns. Your feedback is valuable to us.
We give you the following answer.
We ask our customers to pay 100% of their reservation no later than the day of your arrival. This is indicated on general terms and conditions that you did received.
Credit card payment is obviously possible any time at RIAD HERMES. We apologize for this interruption of service for a few hours.
Breakfast consists exclusively of fresh products prepared by the chef cooker. We will provide more precise control over the quality of the bread.
You have booked a classic room and we had the pleasure of upgrading you to a junior suite, "black diamond", which is the most beautiful room in the hotel. Indeed, the room is decorated with autentics materials dark colored lime. We are really sorry that you did not like the atmosphere of this room.
We apologize again and we hope you will sure have any pleasure another time in Riad Hermès.
The Team.
Preskúmajte oblasť
58 Derb Snane, Medina, Marrakech, 40000, Maroko|0,71 km od centra mesta
Dobré vedieť
Domáce zvieratá sú povolené za príplatok.
For sharing rooms, if either or both of guests are Moroccans, they will be required to show a marriage certificate, otherwise the hotel reserves the right to reject for check-in.
According to government policy and social customs in Morocco, marriage certificate need to be provided upon check in if a male and female shares a room and one of them is Moroccan or Muslim.
Prístelky sú k dispozícii za dodatočný poplatok v závislosti od veľkosti izby.
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