Lukenya Getaway
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Rýchle fakty
Registrácia od: | 12:00 |
|---|---|
Odubytovanie pred: | 10:00 |
Raňajky | Raňajky k dispozícii |
Spoločenské zvieratá | Domáce zvieratá nie sú povolené. |
Deti | Deti sú v tomto hoteli vítané |
Vybavenie
Viac o hoteli Lukenya Getaway
Lukenya Getaway
Ubytovanie Lukenya Getaway sa nachádza v destinácii Athi River a hostia tu majú k dispozícii záhradu, spoločenskú miestnosť, slnečnú terasu s bazénom a raňajky formou bufetu.
Dátum hodnotenia: 21. 7. 2026
Satisfying experience
Dátum hodnotenia: 17. 7. 2026
Fantastic
Dátum hodnotenia: 26. 6. 2026
Dátum pobytu: 9/2025
Beautiful Hotel, But an Unwelcoming Experience
Before arriving, I called the reception for directions and explained that due to Nairobi traffic I might arrive after the stated 10:00 p.m. dining closing time. I politely asked if they could keep some food for me. The receptionist was dismissive, repeatedly hung up the phone during our conversation, and only agreed after I had to repeatedly plead with him.
When I finally arrived, I discovered that the dining area was actually still open and continued operating well past 10:00 p.m. This made it clear that my request could easily have been accommodated and left me feeling genuinely unwelcome.
The first thing the receptionist asked for upon my arrival was payment, without so much as a welcome or any acknowledgment that I had just completed a long journey. As a solo female traveller, I felt I was treated differently and did not feel valued as a guest.
I had also informed the hotel in advance about my food allergies, but these were not taken into consideration, which was both disappointing and concerning.
On a positive note, the hotel itself is beautiful, the bed was very comfortable, and the receptionist who took over later the next day was professional, welcoming, and courteous.
Sadly, the poor customer service at the start of my stay overshadowed what was meant to be a special birthday celebration. I would not return based on this experience. I hope the management invests in customer service training, particularly on treating all guests, including solo female travelers ,with courtesy, respect, and professionalism.
Dátum hodnotenia: 13. 6. 2026
Dátum pobytu: 5/2026
Most amazing stay
True definition of a getaway
Lovely and supportive staff
I would recommend Lukenya Getaway
Dátum hodnotenia: 1. 6. 2026
Dátum pobytu: 6/2026
Amazing
Veľmi dobrá poloha
Daystar Road, Athiriver, Athi River, 00202, Keňa|7,41 km od centra mesta
Príchod a odchod
Registrácia od:
12:00
Odubytovanie pred:
10:00
Dobré vedieť
Deti sú v tomto hoteli vítané
Informácie o pridaní prísteliek vám poskytne priamo hotel.
3 a menej rokov
Zadarmo
Domáce zvieratá nie sú povolené.
Raňajky k dispozícii
Možnosti raňajok
Raňajky západného typu
Cena raňajok
22 € (≈25 USD)/osobu
Čas raňajok
06:00 až 09:30 od pondelok do nedeľa
