DEV Hotel and Conference Centre
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Rýchle fakty
Registrácia od: | 16:00 |
|---|---|
Odubytovanie pred: | 11:00 |
Raňajky | Raňajky k dispozícii |
Spoločenské zvieratá | Domáce zvieratá sú povolené za príplatok. |
Deti | Deti sú v tomto hoteli vítané |
Vybavenie
Viac o hoteli DEV Hotel and Conference Centre
DEV Hotel and Conference Centre
Ubytovanie DEV Hotel and Conference Centre sa nachádza v destinácii Cornwall 4,2 km od miesta Historic Cornwall Jail. Hostia tu majú k dispozícii fitnescentrum, bezplatné súkromné parkovisko, záhradu a terasu.
Dátum hodnotenia: 14. 8. 2026
Dátum pobytu: 8/2026
Dátum hodnotenia: 8. 8. 2026
Dátum pobytu: 8/2026
Dátum hodnotenia: 11. 8. 2026
Dátum pobytu: 8/2026
Dátum hodnotenia: 6. 8. 2026
Dátum pobytu: 8/2026
Terrible experience!!
To start, when we first checked the woman at front desk seemed uninterested in helping us initially, but eventually she was a bit more hospitable and polite and gave us our room card. The hotel itself is extremely confusing and hard to get around, in order to get to your room you have to go through a bunch of hallways and make a bunch of turns, but that was the least of our concern when we got to our room, which admittedly was modern and well-designed, but the toilet wouldn’t flush. We called from desk to ask for someone to come up and fix it, which they said they’d send over, but after 10 minutes of waiting no one showed and we called again, where we learned no one was available to fix it and we had to come down and get a different room. They never bothered to call us to let us know that no one would be coming and we had to be the ones to inquire about it.
We went down stairs and got the card for a room, which the front desk clerk described as a larger and nicer than our previous room and made our way back up, when we reached our room it was terrible. Immediately, when we opened the door the door lock fell off and wouldn’t secure back on, which made it so our room wouldn’t lock properly. Additionally, the room was extremely out-dated and was dirty, the carpet had stains on it and was wet, the facet was leaking, the floor was covered in paint chips and dirt, the bath tub was dirty, there was few charging ports, the wifi didn’t work, the room smelled distinctly of mold and mildew and the air freshener was making a strange noise.
At this point, it was around 9-10pm and we had been on the road for 15 hours and were incredibly exhausted, so we decided to not bother with it and we slept there, which was genuinely one of the worse sleep of our entire lives and we woke up and checked out. When we got to front desk, it was a different clerk and he was not hospitable and didn’t even bother asking us how our stay was, we had to bring up all the issues ourselves and when we did, he said there was nothing he could do about it, that they were short of staff and they had few rooms available and told us he’d contact his supervisor, but he didn’t bother to apologize or show any understanding for our frustrations, he was completely dismissive and uninterested in holding any conversation about our complaints.
I would never recommend this hotel to anyone, the customer service was terrible, the room was disgusting and the lack of communication and efforts to compensate us was outrageous. We would like a full-refund and someone to genuinely listen to our concerns and make improvements.
Update: We were charged fully for the room, didn’t receive any sort of voucher or anything for our experience. Honestly, I’m pretty sure the employee did not contact the supervisor on shift and said that to make us leave.
Dátum hodnotenia: 5. 8. 2026
Dátum pobytu: 8/2026
Great Patio
Veľmi dobrá poloha
1950 Montreal Road, Cornwall, K6H 6L2, Kanada|3,94 km od centra mesta
Príchod a odchod
Registrácia od:
16:00
Odubytovanie pred:
11:00
Dobré vedieť
Deti sú v tomto hoteli vítané
Informácie o pridaní prísteliek vám poskytne priamo hotel.
Informácie o pridaní detskej postieľky vám poskytne priamo hotel.
Domáce zvieratá sú povolené za príplatok.
Raňajky k dispozícii
Cena raňajok
15 € (≈24 CAD)/osobu
Čas raňajok
07:00 až 09:00 od pondelok do piatok, 08:00 až 10:00 od sobota do nedeľa