Emerald Inn
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Rýchle fakty
Registrácia od: | 12:30 |
|---|---|
Odubytovanie pred: | 11:00 |
Spoločenské zvieratá | Domáce zvieratá nie sú povolené. |
Vybavenie
Viac o hoteli Emerald Inn
Emerald Inn
Munnar is home to HOTEL EMERALD INN. The area's natural beauty can be seen at Attukad Waterfall and Kundala Dam Lake, while Rose Garden and Tea Gardens are popular area attractions. Mount Carmel Church and Munnar Juma Masjid are two other places to visit that come recommended. This hotel features a restaurant, a 24-hour front desk, and free self parking. WiFi in public areas is free. HOTEL EMERALD INN offers 90 accommodations with complimentary toiletries. This Devikolam hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
Dátum hodnotenia: 6. 6. 2026
Dátum pobytu: 6/2026
Horrible
Even the so-called Deluxe Rooms were located in the basement (around one basement level down), while our room was three basement levels below. The lift didn’t even reach our room level. When we asked for a better room, we were asked to pay ₹5,000 extra per day. Even after we expressed our dissatisfaction, the hotel was not willing to cancel the booking or adjust the remaining one night’s amount.
The basement location and actual condition of the room were not made clear during booking. Felt completely misled and would not recommend this hotel.
Dátum hodnotenia: 22. 5. 2026
Dátum pobytu: 5/2026
RUDE BEHAVIOUR /BAD EXPERIENCE IN MUNNAR
We stayed here as a couple and had a very disappointing experience.
1.)The room given to us was very small and completely different from the pictures shown on the website.
2)The photos were misleading. When we asked about the room difference, staff said we had to pay extra for a better room.
3)There was a very bad smell outside near the garden area, possibly from rats or waste, and the smell came inside when opening the window.
4)The bathroom smell was the worst and it did not seem properly cleaned. We even had to request bleach/cleaning liquid to clean it.
5)There was no AC and no fan, making the room uncomfortable. We also experienced a lot of noise from kids and other families outside the room.
6)The receptionist attitude is very bad, she is shouting and very misbehaving attitude
7) the police said `some illegal` activities contains in this hotel (Sex & Drugs)
Very disappointing experience – would not recommend.
In our experience, the staff behavior was very unprofessional, especially the lady at the reception, who spoke to us in a disrespectful and aggressive manner. We felt shouted at rather than listened to, and we did not receive basic respect as guests. A staff member named Sai and a man who introduced himself as the owner, Ajmal, also handled our concerns poorly.
We were unhappy with the room as it was very different from the pictures shown online, small, had bad smells, and cleanliness issues. We initially wanted to leave, but were encouraged to stay for the night with assurance that refund options would be discussed in the morning if we remained dissatisfied. The next morning, things changed, our concerns were dismissed, and we felt misled.
The experience became so stressful that we felt the need to make a complaint to Munnar police. Based on our experience, we would not recommend this hotel
Please dont book this hotel...
Dátum hodnotenia: 17. 5. 2026
Dátum pobytu: 5/2026
Very baddddddddddddddd experienceeeeeeeeeeee
The room was in terrible condition — no proper facilities, no hot water, no fan, old and stinking interiors, and age-old unhygienic bathrooms. The bedding looked like it had already been used for days without being changed. Definitely not worth the ₹4,000 charged for a single room.
I could not even stay there for more than 20 minutes and immediately left the property. Despite this, they refused to return my money. It feels like first-time customers are being trapped through misleading appearances and false promises.
Please avoid this place. You can find much better hotels slightly away from the town area with spacious rooms, proper ventilation, scenic views, cleanliness, and genuine hospitality.
Dátum hodnotenia: 16. 5. 2026
Dátum pobytu: 5/2026
Baddddddddddddd and worstttttttttttttttttttttttt
The room was not worth ₹4,000 at all. No hot water, no proper facilities, old bathrooms, poor ventilation, and a strong old-stink smell throughout the room. The bedding looked unclean, as if already used by previous guests.
I left within 20 minutes because the stay was unbearable, but they still refused to refund the money. Feels like they are trapping first-time customers with misleading appearances.
Please avoid this place. Better hotels with spacious rooms, scenic views, cleanliness, and proper hospitality are available a little away from the town area.
Dátum hodnotenia: 4. 1. 2026
Dátum pobytu: 12/2025
Miesto
Silentvalley Road Munnar , Devikulam Direction, Silent Valley, Munnar, 685612, India|0,71 km od centra mesta
Príchod a odchod
Registrácia od:
12:30
Odubytovanie pred:
11:00
Dobré vedieť
Domáce zvieratá nie sú povolené.
Informácie o pridaní prísteliek vám poskytne priamo hotel.