Prosím, informujte ubytovacie zariadenie Apart Enjoy Pucón o predpokladanom čase príchodu vopred. Môžete na to použiť políčko Špeciálne požiadavky počas rezervácie alebo kontaktovať ubytovacie zariadenie priamo. Kontaktné údaje sú uvedené v potvrdení vašej rezervácie. Hostia sú pri registrácii povinní predložiť platný doklad totožnosti s fotografiou a kreditnú kartu. Upozorňujeme, že vyhovenie špeciálnym požiadavkám zavisí od dostupnosti a môžu sa na ne vzťahovať dodatočné poplatky. Piscina Exterior de Temporada (Abierta solo en Verano) – od ne 16. marca 2025 do ut 16. decembra 2025 zatvorené Piscina Exterior de Temporada (Abierta solo en Verano) – od pon 16. marca 2026 do str 16. decembra 2026 zatvorené Piscina Exterior de Temporada (Abierta solo en Verano) – od ut 16. marca 2027 do ne 12. decembra 2027 zatvorené Piscina Exterior de Temporada (Abierta solo en Verano) – od štv 16. marca 2028 do so 16. decembra 2028 zatvorené Piscina Exterior de Temporada (Abierta solo en Verano) – od pia 16. marca 2029 do ne 16. decembra 2029 zatvorené Pri príchode je vyžadovaná záloha za prípadné škody vo výške USD 600. Záloha bude stiahnutá z vašej kreditnej karty. Suma by vám mala byť vrátená pri odhlásení sa z ubytovania. Záloha vám bude vrátená na kreditnú kartu v plnej výške po kontrole stavu ubytovania. All reservations must be guaranteed with a valid Credit Card: Visa, Master Card, Diners Club or American Express. As a guarantee of the reservation, the hotel could apply a withholding -not a charge- 10 days prior to the check-in corresponding to the first night of stay plus tax. Foreigners not resident in Chile are exempt from taxes. This retention will only be effective in case the person does not show up or cancels his / her stay outside the established period. The retention is released once the passenger arrives at the hotel. Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). * This additional fee (IVA) is not included in the hotel rates and must be paid separately. Use of the Gym: The minimum age to enter the gym facilities is 14 years old. In such cases, the minor must have the express written authorization of the person who represents and/or has guardianship of the minor and must also always be accompanied by an adult who is responsible for him/her at all times. Use of the SPA is for those over 18 years old.